Behind The Scenes
Number of blog posts under this category: 1
You probably have heard us talk about it. We always reply support tickets within 24 hours. Many vendors stated that too
BUT why are we different?
Here is a screenshot of what our support staff (Jenny) sees when she logs into the support system:
You should have seen her reaction when we revealed the new support system to her. She yelled to have the timer removed.
Of course, she didn't get her way.
Posted on 25 Jan, 2012 04:01 am Comments: 3